How do I get free shipping? Free Shipping applies to orders over $250. Use code FREESHIPPING at checkout (US and Canada ONLY).

How long before I receive my order? Orders are processed and shipped within 3 business days, with delivery taking an additional 5-7 business days.

How will my Rum Cakes be delivered? Our Rum Cakes are shipped via UPS/Purolator.

What about Express Shipping If you choose Express Shipping at checkout, you should receive your order in 3-4 business days.

What Countries do we ship to? We currently ship to the U.S. and Canada, with shipping starting at $5.99, plus $3 for each additional item.”

How long are the Rum Cakes good for? Rum cakes should be stored at room temperature. They will remain safe to eat for up to 3 months if left unopened. Once opened, it is best to consume within 7 days or cover tightly with plastic wrap and freeze to preserve freshness.

Can I track the status of my order? You will be notified via email once your order has shipped, along with the tracking number.

Do you accept returns? For health and safety reasons, we do not accept returns on our products, as they are perishable food items. However, if your order arrives damaged, please contact us within 7 days, and we’ll be happy to assist with an exchange or resolution.

Why is my order delayed At times, parcels may experience delays during customs processing, which could slightly extend the delivery timeline for you order. We kindly request your understanding that these occurrences are beyond our control. Nevertheless, please be assured that we are actively monitoring any delays to minimize any inconvenience caused.